Frequently Asked Questions about the Mepal outlet

01: Can I return items purchased from the outlet?
Yes, all outlet items can be returned within 30 days for any reason.

02: When are products added to the outlet?
When a product is discontinued, we may add it to our outlet and offer it at a discounted price. Please note that these items are available only while stocks last and will not be restocked. During special promotional periods, additional items from our current selection may be added to the outlet for a limited time. The products available vary with each promotional period. After the promotion ends, these items will revert to their standard retail prices. We announce our special promotions through multiple channels, including this page.

03: Can I order replacement parts for outlet products?
The availability of replacement parts depends on the product. If you think you'll need a part in the future, you can order it directly through the product's details page or our replacement parts page.